05/07/2018

FCA NOTICES AND INVESTIGATIONS

Good Afternoon All,

Please find attached recent FCA notices published in AM magazine to highlight compliance failures with the outcome of Dealers losing their consumer credit permissions. 

This emphasises the importance of ensuring we follow our TCF process's without compromise. The consequences of non compliance are clearly outlined.

We have provided the tools, continued training,  and have a Finance support team in PFS, therefore everything is/has been in place to assist with our process's to ensure we remain compliant.

If anyone has any concerns with our process's please feel free to contact myself or Jane Pillinger, we will be more than happy to listen/help,  otherwise can you please continue to ensure your team members are aware of and follow our process's.

Your continued support is critical in ensuring we treat our customers fairly and maintain a high level of service whilst remaining compliant at all times.

Thank you,

Odette

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