29/02/2024

Hi All,

HEADPHONES, AIR PODS & MOBILE DEVICES IN THE PLATINUM WORKPLACE

The use of Headphones, Air Pods, Mobile Devices and similar items has crept into many workplaces including sometimes here at Platinum.

The use of such devices by Team Members whilst working is of significant concern to us, as first and foremost it is a Health & Safety Risk, and for any Team Members that are customer facing or working in view of customers, it creates an impression of being disengaged, even if that isn’t actually the case.

To focus on the Health & Safety aspect, a good analogy in order to describe this activity is of a pedestrian walking across a road oblivious to the movements of traffic or any other occurrence which they can’t actually hear, nor perhaps see. Most of us will have seen this type of thing happen, as mobile devices and headphones make all of us less aware and connected to the “real world”.

To describe this in terms of the Platinum workplace, imagine if there was an incident unfolding when time is of the essence, which if a Team Member is listening to headphones, they wouldn’t be able to react in the time necessary, either for the safety of themselves or the safety of other Team Members, Customers and visitors. A situation like this might be most critical in our workshops, but not exclusively so – imagine if there was a fire or perhaps an intruder.

We therefore need to push back on the insidious use of these devices, the usage of which should be restricted to tea breaks and lunch when Team Members are “off-duty”.

We’re sure you can see the reasons for needing to do this, even if you might be one of the Team Members who uses headphones, air pods and other mobile devices at times whilst working.

If you have any questions or concerns regarding the content of this email, please do not hesitate to contact the Human Resources department or speak to your Manager.

Could Managers please ensure that this memo is shared with Team Members who don’t have company emails.

Yours sincerely

Jeremy, Martyn, Paul, Michael (The Board of Directors), Adrian (Group Aftersales Manager) and Julia (Group Human Resources Manager)

The Board of Directors
Renrod Ltd/Platinum Motor Group