Thursday 27th September 2007

HOURS OF WORK

It appears from recent events that a culture of flexible working hours is creeping into certain Aftersales Departments. May I remind you of your contractual obligation that All Managers are expected to be in attendance during the core hours of their department, these are 8.00am - 6.00pm, Monday to Friday and Saturdays on a rota basis 8.00am to 1.00pm. Monday to Friday all Managers are entitled to and are encouraged to take a lunch break of one hour, this must be taken at the designated times of either 12.00pm - 1.00pm or 1.00pm - 2.00pm. A lunch hour cannot be used to alter the start and finish time of a working day.

I appreciate that some Managers start and finish their working day outside these core hours; this is sometimes a necessary requirement of our Company Managers to complete their job responsibilities. Further information on working hours can be found in the Company Handbook within your department or can be viewed on the ‘Info Central’ website. Please contact me directly if you wish to discuss your working hours further. Hours of Work within Aftersales Departments.

All Managers are reminded that as a Company we do not operate flexible working hours within our Aftersales operations for Service, Parts & Bodyshop personnel without the expressed permission in writing from the Board of Directors via the HR Department.

You are reminded that all employees must attend the hours as stated in their Contracts of Employment and take their breaks at the correct designated times. Employees can not work their breaks to alter the start and finishing times of their working day without the permission of their Line Manager and this is strictly limited to emergencies only.

Any questions please call Mark Greenfield, Group After Sales Director.