Helpdesk

The Helpdesk system is fully operational and is being used daily by the IT Department in order to log tickets. With full use of this system, we can utilise the reporting functionality as a useful management tool.

Please ensure that all team members use this facility by emailing helpdesk@platinummg.co.uk or using the Helpdesk portal as the primary method for reporting IT issues.

 


CLICK HERE TO DOWNLOAD YOUR IT SUPPORT ICON INSTALLER

 

IT SUPPORT GUIDES
FAULT REPORT FORMS
IT EQUIPMENT FORMS
 

Have you backed up your files recently?  If you need help with this please log a request to the IT Department

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