MEMOS
  Please find below general circulation memos from around the Platinum Group. Please be aware that some information / policies contained within these memos will sometimes be superseded by newer content.
  Memo 06/09/2024
PLATINUM WELCOMES THE CITROEN BRAND TO TROWBRIDGE - A Platinum Motor Group Announcement
  Memo 14/03/2024
COMPANY POLICY RELATING TO REMOVABLE MEDIA & MOBILE DEVICES
  Memo 04/03/2024
John Hathaway Appointed As General Sales Manager for Platinum Vauxhall in Trowbridge
  Memo 04/03/2024
Ollie Broughton Appointed As General Sales Manager for Platinum KGM/Select/Eurorepar at Frome
  Memo 04/03/2024
Chris Butt Appointed As General Sales Manager for Platinum Nissan in Trowbridge
  Memo 04/03/2024
Jon Ratcliff Appointed As Brand Manager for Platinum Hyundai
  Memo 29/02/2024
HEADPHONES, AIR PODS & MOBILE DEVICES IN THE PLATINUM WORKPLACE
  Memo 03/08/2023
ELABORATE & SOPHISTICATED SCAMS AND FRAUDS - Everyone Beware
  Memo 03/07/2023
CUSTOMER DELIGHT AND WHY WE MUST ALWAYS DELIVER IT – A Team Member Communication & Update For Quarter 3
  Memo 22/05/2023
TEAM MEMBER PARKING AT TROWBRIDGE, MANAGING OUR SPACE & HELPING EVERYTHING TO FLOW
  Memo 20/10/2022
STAYING SAFE AND HEALTHY THIS AUTUMN & WINTER – INCLUDING ASSISTANCE WITH THE FLU JAB
  Memo 10/10/2022
IT'S WORLD MENTAL HEALTH DAY TODAY - A Few Thoughts & Pointers
  Memo 03/10/2022
QUARTER 4 - LET'S FINISH OFF A TURBULENT YEAR IN GOOD WAY - A Team Member Communication & Update
  Memo 30/09/2022
QUARTER 3 - A THANK YOU TO ALL OUR TEAM MEMBERS
  Memo 07/07/2022
TRADING SUCCESSFULLY IN A TURBULENT WORLD - A Team Member Communication & Update
  Memo 30/06/2022
QUARTER 2 - A THANK YOU TO ALL OUR TEAM MEMBERS
  Memo 06/06/2022
THE PLATINUM MOTOR GROUP ACQUIRES AKS RENAULT & DACIA IN YEOVIL
  Memo 26/05/2022
THE PLATINUM MOTOR GROUP TO ACQUIRE AKS RENAULT & DACIA IN YEOVIL
  Memo 04/05/2022
TEAM MEMBER PARKING AT THE MOTOR PARK
  Memo 10/08/2021
I.T. IN THE PLATINUM GROUP - AUGUST UPDATE
  Memo 10/06/2021
CUSTOMER DEMONSTRATIONS - AN ALERT FROM COOPERS SOLUTIONS
  Memo 04/05/2021
I.T. IN THE PLATINUM GROUP - MAY UPDATE
  Memo

30/03/2021
PAUL MITCHELL APPOINTED AS JOINT OPERATIONS DIRECTOR 30TH MARCH 2021

  Memo 29/03/2021
MARK GREENFIELD ANNOUNCES HIS RETIREMENT 29TH MARCH 2021
  Memo 16/03/2021
I.T. IN THE PLATINUM GROUP - MARCH UPDATE
  Memo 09/02/2021
I.T. IN THE PLATINUM GROUP
  Memo 12/10/2020
INTRODUCING WeCare - A SUPPORT PACKAGE FOR ALL TEAM MEMBERS
  Memo 05/10/2020
THE HR DEPARTMENT - Welcoming Our New Appointment
  Memo 30/06/2020
Older Retail Opportunities for Platinum
  Memo 09/04/2019
Security of Company and Customers Property
  Memo 28/02/2019
Driving in EU after Brexit
  Memo 21/12/2018
9.9% Apr Used Vehicle Finance Rate
  Memo 26/09/2018
The IT Department & The Franchises, Suppliers & Providers
  Memo 10/09/2018
Communication of Bank Details to Customers
  Memo 05/07/2018
FCA Notices and Investigations
  Memo 09/04/2018
Staff Parking At The Trowbridge Motor Park
  Memo 15/03/2018
Continued Vigilence To Combat Fraud
  Memo 05/07/2017
Staff Parking At The Trowbridge Motor Park
  Memo 16/05/2017
Customer Webcams & Recording Devices
  Memo 08/02/2016
Customer Webcams & Recording Devices
  Memo

28/07/2015
Fraud Guidance

  Memo

18/02/2015
CDK System Upgrades

  Memo 20/01/2015
Kerridge Environment Upgrade Dates - from Nick Wood
  Memo 15/01/2015
The New Platinum Vauxhall Website
  Memo 05/12/2014
Introductory £50 Cheques
  Memo 19/11/2014
Vehicle Signwriting to Promote our Vehicles
  Memo 18/11/2014
Guidance on Overnight Stays For Conferences & Training
  Memo 17/11/2014
A Culture of Professionalism
  Memo 1/10/2014
Quarter 3 Thank You and Planning for Q4
  Memo 25/9/2014
Road Fund Licences from 1st October 2014
  Memo 2/9/2014
The Last 4 Weeks of Quarter Three
  Memo 29/8/2014
Company Dress Code
  Memo 28/8/2014
Speeding/Parking Fines
  Memo 19/8/2014
Time Systems Upgrade
  Memo 13/8/2014
ADP System Upgrade
  Memo 18/7/2014
Company Car - Travelling Abroad Procedure
  Memo 18/7/2014
Vigilance on Fixed Price & Menu Servicing Changes
  Memo 10/7/2014
Continuing the Momentum for the Business through Quarter 3
  Memo 2/7/2014
Thank You for the Q2 Effort
  Memo 27/6/2014
Fred Dowson's New Working Week
  Memo 4/6/2014
Marketing 'Boosts' for the Quarter End
  Memo 22/5/2014
Company Social Media Policy
  Memo 29/4/2014
Conquest Booklet for Quarter 2
  Memo 1/4/2014
Meridian Car Park Facility
  Memo 18/3/2014
Service Department Top Tips
  Memo 7/3/2014
Marketing 'Boosts' for the Quarter End
  Memo 13/2/2014
IT Support Desktop Icon
  Memo 31/1/2014
CSI Linked to Volume Bonus Payments
  Memo 30/1/2014
Conquest booklet for Quarter 1
  Memo 22/1/2014
Email and General Data Capture
  Memo 19/11/2013
Internal Promotions at Platinum Renault & Skoda
  Memo 8/11/2013
Payroll Administration
  Memo 24/10/2013
Internal Transfers
  Memo 19/8/2013
Social Media - What Happens when someone isn't happy
  Memo 22/7/2013
Convertibles and Sports Cars: Now is the time
  Memo 22/7/2013
Maximising the Potential
  Memo 13/5/2013
Seasonal Marketing Materials
  Memo 24/4/2013
Summary of Used Car Processes
  Memo 24/4/2013
Phone Usage
  Memo 24/4/2013
Our Duty of Care to Visitors and Staff
  Memo 24/4/2013
Customer Complaints
  Memo 8/4/2013
Card Transactions
  Memo 25/2/2013
Using the IT Support Logging System
  Memo 5/12/2012
Parking/Speeding Fines
  Memo 13/11/2012
Company Car Insurance
  Memo 25/6/2012
Data Capture to June 2012
  Memo 23/3/2012
Data Capture for 2012
  Memo 16/3/2012
Use of the 2012 Olympic Logos and Trademarks
  Memo 6/3/2012
New IT Support Logging System
  Memo 16/1/2012
Group/F&I Marketing
  Memo 18/11/2011
Group Marketing Topics
  Memo 17/11/2011
Impact Digital Design
  22/03/2011
Update to Company Car/Van Policies in the Company Handbook
  14/02/2011
The Marketing Department and LastMinute.com
  20/09/10
Use of Private Mobile Phones during Working Hours
  29/10/09
Card Holder Data Security – Important Notice
  02/02/09
Lloyds Bank Merger With HBOS/Scottish Widows
  08/10/08
Watch Out – More “Scammers” Getting In Touch
  30/11/07
Dates & Deadlines for January Sale
  31/10/07
Group Health & Safety
  22/10/07
New Gap & Credit Protection Insurance Brochures
  04/10/07
Use of Company Mobiles
  27/09/07
Hours of Work
  05/09/07
Recruitment Advertising Process
  23/07/07
Q3 Platinum Group Leaflet
  18/06/07
West Wilts Show 2007
  01/06/07
Web Domain Fraud
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